Contact TEVARA
We're a small team and we read every message. Expect a reply within 24 hours.
Email Support
Best for order issues, refunds, and general questions.
tevarasupport@gmail.com
Response time: within 24 hours
Support Hours
Monday – Friday
9:00 AM – 6:00 PM WIB (UTC+7)
Weekends: replies may take up to 48 hours
Damage & Wrong Item Claims
Email us within 14 days of delivery with a photo. We'll send a replacement or store credit.
Before You Email
Check our FAQ page first — most questions about usage, shipping, and returns are answered there.
Send Us a Message
We typically reply within 24 hours on weekdays. For urgent issues, email us directly at tevarasupport@gmail.com