Frequently Asked Questions
Everything you need to know before your first TEVARA session.
Does it actually hurt to lie on the mat?
The first 1–2 minutes feel intense and prickly — like a strong, sharp pressure. Most people are surprised to find that after 3–5 minutes, the sensation transforms into warmth, tingling, and deep relaxation. It's often described as "hurts so good." Start with a thin t-shirt to reduce intensity if you're new to it.
How long until I see results?
Most users feel noticeably more relaxed after their very first session. For meaningful, lasting results with chronic pain and stress — consistent daily use for 7–14 days is where the real transformation happens. Think of it like exercise: one session helps, but the habit is what changes everything.
How long should I use it each session?
We recommend 15–20 minutes daily on the mat. The first 5 minutes is adjustment, minutes 10–20 is where endorphins kick in. For the sandals: 10–30 minutes while going about your day. For the ball: 5–15 minutes on targeted spots. Don't exceed 30 minutes on the mat to avoid skin irritation.
What makes TEVARA different from other acupressure mats?
Most acupressure brands sell a single mat — and that's it. TEVARA is a complete 4-product wellness system: mat, pillow, sandals, belt, and ball. We also use the lotus-spike design, which distributes pressure more evenly. Every bundle includes a FREE ball massager and our Wellness Guide eBook — more value, lower price.
Is the mat safe? Will it pierce my skin?
No — the lotus spikes apply pressure but never pierce the skin. They're made from 100% non-toxic, body-safe plastic. The TEVARA mat is safe for daily use on bare skin once you've built up to it. The sensation is pressure, not puncture — the same principle as acupressure and massage therapy.
Who should NOT use acupressure mats?
We recommend avoiding the mat if you: are pregnant, have a bleeding disorder, have open wounds or active skin infections, have unmanaged high blood pressure, or have neuropathy/poor circulation. Children under 12 should not use it. If you have any medical conditions, please consult your doctor before use — as with any wellness tool.
How long does shipping take?
Orders are processed within 1–3 business days. Standard delivery to US, UK, Canada, Australia takes 7–15 business days. EU typically 10–18 business days. We'll send you a tracking number as soon as your order ships so you can follow it every step of the way.
Is shipping really free?
Yes — all orders over $49 ship free worldwide. Since all our bundles are $69.99+, every single TEVARA bundle includes free international shipping. The price you see is the price you pay — no surprise fees at checkout.
What if I'm not satisfied? Can I return it?
All sales are final. We do not offer refunds for change of mind. However, if your item arrives damaged, defective, or you received the wrong item — email us at tevarasupport@gmail.com with your order number and a photo within 14 days of delivery. We'll send a replacement or issue store credit.
Does the free eBook actually come with the order?
Yes — the TEVARA Wellness Guide eBook is sent to your email within 24 hours of purchase confirmation. It covers how acupressure works, a step-by-step usage plan for each product, tips to maximize your results, and how to build it into your daily routine from day one.
Can I use it every day?
Yes — daily use is actually recommended and is where the best results come from. Consistency is the key. Start with shorter sessions (5–10 min) and build up to 15–20 minutes daily. Most users report the biggest transformation happens between week 2 and week 4 of daily use.